Keyshift
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Everything the daily work of a hotel needs.

Keyshift covers the front desk, rooms, channels, invoices, restaurant, revenue and more, in one system.

Front desk and reservations

Know who arrives, who stays and who leaves today, and move bookings with a drag.

  • See today’s arrivals, in-house guests and departures, with the balance due and the booking source on each.
  • Check guests in from the arrivals list.
  • Add a walk-in or give a quote from the front desk, next to the rooms that are ready.
  • See expected arrival times before guests arrive.
  • Open the reservation calendar to see every room and every night. Drag a booking to move it, or filter by status such as confirmed, checked in, tentative or blocked.
  • Keep a waitlist.
The Keyshift front desk: arrivals, in-house guests and departures, with walk-in availability and expected arrival times.

Housekeeping with tablets

A live board of every room, on the devices your team carries.

  • See each room as dirty, in progress, clean, inspected or out of order.
  • Staff start and finish cleaning from a tablet or phone.
  • Rooms are cleared for arrivals once they pass inspection.
  • Share out the work with auto-assign, or create assignments by hand.
  • Room cards show flags such as high priority, do not disturb and check-in.
  • Follow the average turnover time against your target, and keep a lost and found list.
The Keyshift housekeeping board on a tablet: counts of dirty, in progress, clean and inspected rooms, and room cards with Start cleaning and Finish cleaning buttons.

Channel manager

Keep your rooms and prices in sync with the booking sites.

  • Availability and prices go out to the booking sites, and their bookings come in.
  • Works with booking sites such as Booking.com, Expedia and Airbnb.
  • See every channel booking with its dates, its amount, and whether it is paid to the booking site or at the hotel.
  • Check for channel issues and closed sales, and read the sync log.
  • Sync on demand, and choose whether booking sites see your overbooking allowance.
The Keyshift channel manager: a list of bookings from Booking.com, Expedia and Airbnb with dates, amounts and payment method.

Payments and invoicing

Invoices, credit notes and card payments, with the status of each in view.

  • Create invoices and credit notes.
  • Filter invoices by draft, issued, paid, overdue or cancelled.
  • See the total outstanding, what was paid this month and what is overdue.
  • Manage card payments and disputes.
  • Set a payment policy.
The Keyshift invoicing screen: totals for outstanding, paid and overdue, and a list of invoices with their status.

Restaurant and room service

Tables, open orders and room service, connected to the guest’s stay.

  • See tables by area, with open orders and how long guests have been seated.
  • Run a bar and room service next to the restaurant.
  • Start an order for a room by typing its number.
  • Charge a bill to the guest’s room, or have it paid there.
  • Manage your menu and set up your restaurant and bar.
The Keyshift restaurant view: tables grouped by area, with open orders and time seated.

Revenue management

See how the hotel is doing, and set prices with help.

  • Follow occupancy, ADR, RevPAR and room revenue against the previous period, over 7, 30 or 90 nights.
  • Build rate plans from a master rate, with derived plans, promotions, pricing rules and city tax.
  • Push your rates to the channels.
  • Get price suggestions night by night, each with a reason and a confidence level. Nothing changes until someone accepts it.
The Keyshift price suggestions screen: for each night and room type, the current price, the suggested price, the change and the main reason.
The Keyshift revenue overview: ADR, RevPAR, occupancy and room revenue compared with the previous period, and a RevPAR chart.

Groups and events

Hold rooms for groups, and sell your meeting and event spaces.

  • Hold blocks of rooms for weddings, companies and teams, and follow how many are picked up.
  • See when unbooked rooms go back on sale.
  • Check availability and run a displacement analysis.
  • Keep meetings, weddings and banquets in your spaces, from inquiry and quote to confirmed.
  • Manage corporate accounts with agreed rates.

Multi-hotel overview

See all your hotels in one place.

  • One overview of revenue, costs, margin, occupancy and guests in-house across the group.
  • Group hotels by country or region, and compare them.
  • See which hotels need attention.
  • Open any hotel from the overview.

See if Keyshift fits your hotel.

Book a demo and we will show you around. Or ask us for a quote.

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